Guerbet Launches Technical Services for Injection Solutions
Guerbet introduces a new suite of technical services, called OptiProtect 3S (Smart Service Solutions), to support imaging centers in the daily use and protection of any Guerbet injector. OptiProtect 3S includes three offers ranging from preventive maintenance to full equipment protection including service continuity. Guerbet also offers a range of optional services for customized support.
Through the service, the company’s teams of certified, factory trained local experts are dedicated to ensuring the continuity of operations in imaging centers. The engineers and selected service providers receive training at Guerbet’s centers of excellence in Cincinnati (US) and Lyon (France), and their certifications are renewed every 24 months.
“OptiProtect 3S is an essential part of our UNIK interconnected solutions and plays a major role in Guerbet’s long-term partnership with imaging centers,” says Philippe Godet, Sales Operations Leader & Head Technical Services at Guerbet. “OptiProtect Smart Service Solutions ensure that the injectors are maintained at their highest level by their manufacturer, while also avoiding unforeseen expenses and benefiting from the daily support of local experts.”